C&C Group Holdings Ltd

Executive Team

Dave Young

Chief Executive Officer

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Next — Dave Young

Chief Executive Officer

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Simon Scott

Chief Operating Officer

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Jon Edwards

Chief Technology Officer

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Neil McKeown

Chief Customer Officer

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Tony Hodgson

Head of Development & Innovation

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Justine Hill

Head of Finance & Business Operations

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Management Team

Stuart Jackson

Head of Service Delivery

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Craig Isted

Head of BPO & Account Manager

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Jason Scott

Infrastructure Manager

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Consultants

Steve Kinder

Founder & Consultant

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Matt Hartley – Consultant

Matt joined C&C Group in 2003 as a Senior Developer and was Chief Executive from September 2019 through to November 2022. Matt has worked in all departments of the company helping to deliver new products, innovation and services into our ever-growing customer base. He now provides advice and consultancy to the management team.

Matt started his career as software developer on the electricity Metering Point Registration System (MPRS) which manages the switching process within electricity. Switching, new connections, settlement and data quality remains to this day a particular expertise of Matt’s.

Matt holds an Honours Degree in Business Economics from Exeter University.

Dave Young – Chief Executive Officer

Dave joined C&C Group in 2005 as an energy industry specialist. He started his career as an apprentice electrician and left Northern Powergrid after 19 years, responsible for multiple operational services supporting the competitive energy supply market.

Dave became an Executive Director in September 2019 and C&C Group's Chief Executive Officer in November 2022.

Since joining C&C Group, he has introduced multiple new innovative services that are benefiting a broad and expanding customer base.

Dave has an Honours Degree in Information Technology.

Neil Mc Keown – Chief Customer Officer

Neil joined C&C Group in August 2013 and is Head of all Customer Accounts.

Since joining C&C Group, Neil has been leading on C&C Group’s smart metering activities, working with DNOs in the Registration space to provide a fully managed RDP service interface to the DCC.

Neil spent his previous 15 years working for Electralink in a number of roles principally within Business Development being the BD lead for Electralink’s Network commercial messaging services across electricity and gas.

Neil brings excellent knowledge across gas and electricity to C&C Group, has significantly built his knowledge and relationships within water and has superb interpersonal skills and developed long-standing relationships across all levels of clients throughout these sectors.

He holds a 2:1 BA Hons degree in Business with Computing and an MBA from CASS Business School.

Jon Edwards – Chief Technology Officer

Jon has worked for C&C Group since 2004 and is responsible for leading C&C Group’s technical and information security strategies.

He has extensive experience in a broad range of technological disciplines, ranging from Microsoft focussed software development, through to operational service and hosting provisions. His aim is to lead the company forwards, and ensure our technology offerings are modern, robust, and meet our customers’ needs.

Jon is a certified ISACA Information Security Manager (CISM) and plays an active role in the CISO community.

Jon has an Honours Degree (BSc) in Software Design & Engineering.

Tony Hodgson – Head of Development & Innovation

Tony is responsible for all development activities in our Gateshead office and to drive forward the technical innovation of our products and services across the company.

Tony has worked in all aspects of system development for more than 25 years. A large proportion of this time has been in the utilities sector but he also has experience in telecoms. Tony’s main area of expertise is the gas industry and he was heavily involved with the opening of the competitive gas market where he worked for nine years for npower, formally Northern Electric.

Tony holds an MSc in Computer Modelling and Simulation and a BSc in Pure and Applied Physics.

Simon Scott – Chief Operating Officer

Simon joined C&C Group in 2016 as a Project Manager and became Head of Projects in 2020. Prior to this he worked in a government agency and in the finance sector.

He has been involved in Project Management since 2007, and holds PRINCE2, Agile Project Management, Programme Management and Risk Management qualifications, and is experienced in delivering change using these methodologies. Prior to 2007, he was a Business Analyst.

Simon became C&C Group’s Chief Operating Officer in 2023.

Justine Hill – Head of Finance & Business Operations

Justine is responsible for all matters financial within C&C Group and joined in 2006.

Having spent 13 years with Toyota GB, Justine learned the art of Japanese precision in an Accountancy role. Working with C&C Group she has extended her wide and varied range of skill sets (whilst still meticulously managing the C&C Group accounts) to manage HR, Payroll and Administration functions across our UK sites.

Justine spent the early part of her career working within various cottage and boutique entrepreneurial businesses managing corporate finance, and obtaining real first-hand experience in what it takes to succeed in establishing and growing a business.

Stuart Jackson – Head of Service Delivery

Stuart Jackson worked for Northern Powergrid for 17 years prior to joining C&C Group, bringing with him a wealth of industry knowledge. Since joining C&C Group in 2007, Stuart has held a number of key roles in both the utilities and pharmaceutical practises. These include Project Management, Business Analysis, Account Management, Test Management, Service Delivery and Quality Management.

Stuart went on to manage our Testing and Tier 2 Support functions, before moving into his current role as Head of Service Delivery. Stuart is responsible for managing the entire support function for C&C, ensuring our products and services are delivered to our customers at the highest quality.

Stuart gained his ITIL 4 Foundation certification in December 2019.

Craig Isted – Head of BPO & Account Manager

Craig joined C&C Group in 2010 as Helpdesk Manager, where he combined his passion for technology and problem solving.

Craig started his career working for one of the UK’s largest online travel retailers where he gained valuable experience in a number of sectors including Customer Service, Process Management and Service Delivery.

Over the years Craig has acquired intimate knowledge of the company, our products and services and the industries we serve. Craig is a certified advocate of ITIL and is passionate about delivering a premium service to our customer base.

Craig has two daughters and when he’s not working he can be found hiding from them in his shed.

Colin Denny – Head of Testing

Colin joined C&C Group in 2013. During his time with the company, he has been responsible for testing many of our blue-chip products, while also helping to drive the testing function forward. In early 2020, Colin was appointed head of Testing and is now responsible for all testing activities within C&C Group.

Colin has over 10 years’ experience in testing. Before joining us in a senior testing role, he started his career at Accenture working on several large secure government systems. At C&C Group he has been involved with most of our systems and as such is familiar with the utilities industry and the systems that we provide.

Colin has an Honours Degree (BSc) in Computing and holds the ISTQB – Intermediate Certificate in Software Testing.

Danni Isted – HR Manager

Danni began her HR career within the Facilities Management sector, before gaining the majority of her HR knowledge within the Nursing and Care industry. Working in the Nursing and Care sector provided exposure to many complex and diverse situations, which allowed Danni to gain a valuable and varied HR skill set. Danni specialises in Employee Relations, Employment Law and Change Management.

Danni is fully CIPD qualified, obtaining her Advanced Level 7 Diploma in Human Resources Management in 2015.

Jason Scott – Infrastructure Manager

Jason joined C&C Group in September 2019, as the Infrastructure Manager with responsibility over our Internal technology and private cloud.

Jason has over 20 years’ experience within the IT industry, commencing in Desktop Support and progressing to IT Operations, Infrastructure technical support, and through to overall infrastructure management. Jason has spent a large portion of his career within NHS where the goal was to provide an IT service which was critical to patient safety and improving lives.

Jason’s primary responsibility is to maintain the C&C Group’s underlying infrastructure platform, in order to sustain the ongoing availability of C&C Group’s core IT services, alongside the onboarding of new services in support of the ongoing growth of C&C Group. Jason has an Honours Degree (BA) within Product Design, and graduated from Central Saint Martin’s School of Art and Design.

Steve Kinder – Founder & Consultant

Steve left school at 16 and did an electrical apprenticeship in the chemical industry specialising in automation and real-time control systems. Time out to do a BSc (Hons) in Electrical & Electronic Engineering and then a part time MSc in Robotics led to an Engineering design and management role within ICI’s embryonic centre for computer science.

After two years working on new language and compiler development, Steve saw an opportunity to cross over to the fast-developing area of relational databases and had early exposure to Oracle.

Taking those Oracle and C development skills to the freelance market led to contracts at British Telecom working on the system X and Y digital exchanges and then a seminal move to the start-up of the Eurotunnel project. Eurotunnel gave Steve the opportunity to bring in a development team under his own commercial consultancy umbrella and that team largely took responsibility for systems design and development at Eurotunnel until successful market opening. Having successfully handed over on-going systems operation to Eurotunnel staff, Steve moved to running two contract positions in parallel, one with what was then Northern Electric and is now Northern Powergrid and the other with Bristol-Myers Squibb. The rest is history as they say as that was the start of C&C Group’s major verticals in energy and pharmaceuticals.

Steve is married and has four grown up children.

Leadership Team

Executive Team

Dave Young

Chief Executive Officer

Simon Scott

Chief Operating Officer

Jon Edwards

Chief Technology Officer

Neil McKeown

Chief Customer Officer

Tony Hodgson

Head of Development & Innovation

Justine Hill

Head of Finance & Business Operations

Management Team

Stuart Jackson

Head of Service Delivery

Craig Isted

Head of BPO & Account Manager

Colin Denny

Head of Testing

Danni Isted

HR Manager

Jason Scott

Infrastructure Manager

Consultants

Steve Kinder

Founder & Consultant

Matt Hartley

Consultant